Any products purchased can be returned for a store credit, (which never expires) or an exchange, within 14 days of delivery, unless marked "FINAL SALE". 

RGS only provides store credits.

 

PLEASE NOTE: We do not provide Refunds, but our store credit has no expiration date.

 

We have a 14-day return policy, which means you have 14 days after your item has been confirmed as delivered to request a return.

Any products purchased can be returned for store credit (that does not expire) within 14 days after delivery, unless marked "Final Sale". 

At this time, WE DO NOT OFFER REFUNDS.

Yes! If you're not completely satisfied with your purchase, you can return eligible items within 14 days of delivery.

To qualify, items must be unused, unopened, and in their original packaging. Please note that opened, damaged, or sale items are not eligible for return.

Customers are responsible for return shipping costs.

To start your return, contact our support team. The store credit will be issued once the retuned items are cleared for restocking.

The delivery timeline of USPS is from 5-8 business days (excluding weekends and holidays) from fulfillment date.

Note: We are not responsible for delays caused by couriers. Tracking details will be emailed to you once your order has been shipped.

We ship once a week.

• All orders submitted by Monday at 11:59pm Pacific Time will be shipped out the same week on Thursday.
• Please understand that if your order is placed any time after 11:59pm PST on Monday, the shipment will go out the FOLLOWING Thursday of the following week.

The delivery timeline of USPS is from 5-8 business days (excluding weekends and holidays) from fulfillment date.

Note: We are not responsible for delays caused by couriers or customs. Tracking details will be emailed to you once your order has been shipped.